Calgary Vitrectomy Recovery Equipment
Calgary Vitrectomy Recovery Equipment
Helping you recover - Face Down
Helping you recover - Face Down
Testimonials
Our best wishes to you for a full and speedy recovery. We hope that you found our equipment to be an asset to your healing after surgery.
We strive to provide a professional yet personal service with top notch equipment and superior customer service.
We welcome feedback on your experience.
Thank you.
Brent W, April 30, 2021
Excellent experience. The recovery equipment itself made the recovery period much more comfortable.
Naomi's service was top-notch from start to finish. Prices very reasonable, and worth every penny. Highly recommended.
Christina Hudgin, April 19, 2021
The service was excellent and they were very helpful in answering any and all questions, the cost was also very reasonable. The equipment they provided made my recovery much easier than expected.
Mike, April 11, 2021
The recovery devices are very helpful, the price is very reasonable, and the services are great. Highly recommended! Thank you Naomi!
John DeSorcy, March 6, 2021
I went in to have a cataract lens replaced only to find out that my retina had torn. A gas bubble was used to hold the repaired retina in place so I unexpectedly had to be face down for twelve days. Naomi was wonderful - she brought the equipment (a full set, whether we thought we would need all of it or not) the same day, set it up, demonstrated it, adjusted it for my particular size. The equipment was in good condition and very clean. And she returned ten days later, disassembled and took the equipment away. A fantastic service for a very reasonable price. Naomi emanated compassion and professionalism. Cannot recommend her or her company highly enough.
Katharine Mills, August 24, 2020 10:13 AM
For those who are about to experience Vitrectomy surgery, I highly recommend Calgary Vitrectomy Recovery Equipment for rental of support equipment in your home following the days or weeks you will need to keep your head in the appropriate position to enhance and facilitate your recovery from this surgical procedure. The equipment's set-up and use was expertly and clearly explained by the company representative, who delivers it to one's home. I recommend using this equipment, which is easy to use, and allows the patient to rest comfortably, allowing him/her to get the necessary rest while recovering. The dis-assembling of the equipment is also explained in a clear fashion. I recommend this company highly for one's post-Vitrectomy needs; they are kind, understanding and knowledgeable about what you are going through.
John Penner, August 16, 2020 4:20 PM
An excellent experience. Naomi understands what was needed for a comfortable recovery. Equipment was in excellent condition and very clean. Would highly recommend. thank you Naomi
Vanessa, June 13, 2020 8:52 PM
We had to order the equipment again after an unsuccessful attachment for my fathers eye. The service and accommodation my family received during this difficult time was nothing but kind, professional and timely. I highly recommend their services and products. I rate them 5/5!!! Thank you again!
Pei Hong Li said on March 27, 2020 10:13 AM
The recovery equipments are very functional, the price is reasonable, and the services are great. Highly recommended! Thank you Naomi!
Barry Johnson said on February 27, 2020 3:50 PM
Naomi was very accommodating to my request, and was able to deliver the equipment within an hour or so of contacting her. The equipment was very clean and in excellent condition. I had to be face down for 2wks and can't imagine how difficult it would have been without this equipment. I highly recommend Calgary Vitrectomy.
Ken Van De Sype said on Dec 19, 2019 0:21 AM
I was very pleased with the equipment as it made the face down so much easier and comfortable. The service was great also. Thanks so much.
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Judy Bergevin said on Dec 18, 2019 7:48 PM
We would highly recommend their service. They were very accommodating, came in,set up the equipment and the equipment was ready to use as soon as Mom returned from surgery the next day. Equipment was used for 5 days and it was very useful. Then with a days notice Naomi returned, disassembled the equipment and was on her way. Very friendly and efficient service. We highly recommend this company.
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Judy & Doris Bergevin said on Dec 18, 2019 7:44 PM
I would highly recommend their service. They were very accommodating, came in,set up the equipment and the equipment was ready to use as soon as Mom returned from surgery the next day. Equipment was used for 5 days and it was very useful. Then with a days notice Naomi returned, disassembled the equipment and was on her way. Very friendly and efficient service. We highly recommend this company.
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Cassandra Richaud said on Nov 21, 2019 9:27 PM
I could not have live the 2 weeks face down without the equipment, A life saver! Very dedicated staff that made the equipment easy for pick up and delivery, Very prfessional. I would recommend it to everybody going for eye surgery that need face down position for healing. I had a very successful vitrectomy surgery with the help of this equipment! Thank you so very much for the great service!
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Patty J said on Mar 22, 2019 7:59 PM
Very reliable, professional, friendly, and helpful service from this company. The equipment was crucial to my recovery. It was clean, well maintained and functional. Naomi was very responsive to all of my questions. I highly recommend Calgary Vitrectomy Recovery Equipment!
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Charmaine said on Feb 4, 2019 5:38 AM
I highly recommend the recovery equipment available to rent through Calgary Virectomy Recovery. The devices were of great assistance to my mother after her recent retina surgery. The chair was especially valuable both during the day and at night, in assisting with sleep. The headrests for travel were also invaluable. We thank Debby for both her advice and efficient service. The rental was a small price to pay for the comfort the equipment provided my mother during her 10 days of being face down. We were so grateful these devices were available and greatly contributed to the success of her recovery. Thank you.
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Robert N. said on Nov 17, 2017 3:24 AM
After hearing that I had to sleep, walk and talk with my head down for at least two weeks due to surgery for 8 tears in my retina, I thought, oh no this is impossible for me to do being an active energetic person and someone who sleeps on their back. We weren't able to get the equipment immediately due to weather and timing. The first night I slept in a makeshift pillow arrangement and woke up so many times due to uncomfortable positioning I thought this is going to be a nightmare. The next day we were able to pickup the equipment and got it home to set up. The first night seemed a bit weird because of the positioning, but after a few nights I adjusted and found that I was getting a good nights rest. Some days I had neck pain from walking around looking at the floor or ground and found that going back to the sleeping body cushion or using the table support was such a relief that I really appreciated having them. I found the seated support chair was a life saver for boredom. Being that I couldn't read or text I thought what am I going to do other than drive my better half nuts. Well low and behold I was able to binge watch a series that I never had time to watch before. Time moved slow, but not as slow as I first thought. What a relief and a creative way to recover from eye injuries. I'm sure glad that we found this equipment from a recommendation and I would highly recommend it to anyone else. I've already talked about it to co-workers when they asked me how I was able to manage for two weeks because they know how active I am. Thank you very much for making my recovering a lot more pleasant than I first thought.
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Margaret Baillie said on Oct 24, 2017 0:53 AM
The equipment was a life saver for me. I had a MVA in January so couldn't have held my head down without support. I used the chair the most.
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Linda said on Aug 20, 2017 9:39 PM
My husband recently had surgery for a detached retina and this equipment made the recovery process bearable. We couldn't imagine having to be face down for two weeks without this equipment. We are especially appreciative of the business owners. They were super friendly and understanding. Thank you. Do not hesitate to rent this equipment - it will make a difference!
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Margaret said on Aug 18, 2017 9:22 AM
I had a molecular hole in each eye. The doctor provided the information to contact Calgary Vitrectomy for needed equipment. Looking back the surgery was the easy part, the recovery is very challenging. The equipment made the recovery much more tolerable and comfortable. The equipment made all the difference. The service was excellent, they were very accommodating making it as easy as possible. Thanks again could not have done without it. It was a must to have the equipment.
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Linda said on Mar 20, 2017 9:14 AM
Impossible to keep your postering in a 90 degree angle for two weeks 20 hours a day or longer after a vitrectomy. The only way I made it through this horrific recovery period was by using this equipment. Don't hesitate to rent it. It makes a huge difference.
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Kenn S. said on Sep 19, 2016 3:48 AM
I appreciated everything they did for me when I contacted them last minute to make arrangement. They were understanding, helpful and pleasant to deal with. I can't thank them enough for their equipment. I knew this was going to be a challenge when I found out I needed to be face down for two weeks. I then heard about Calgary Vitrectomy and went on their website to read more on the equipment they offered. I am so thankful I went with the equipment and I would encourage anyone reading this testimonial to rent the equipment. It made two weeks far more tolerable and somewhat relaxing...........if it is possible to relax when you are face down for hours on end! Thank you again to the owners of Calgary Vitrectomy! All the best.
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Jackie said on Aug 23, 2016 6:23 AM
It barely needs mentioning that recovery post-op from retinal/macular surgeries is a nightmare. Without the equipment from Debbie I don't even think my mother could have gotten through this again. If you think you may be able to suffer through without, I'd urge you to reconsider. I'm so thankful these folks had the ingenious and extremely compassionate idea of providing people with this service, and they do it with great care and kindness. For the texts and helpful drop offs, taking care of pick ups if you are from out of town, and overall empathy in their service, I can't say enough good things. Thanks for making it easier!
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Annie Appleyard said on Feb 10, 2016 1:13 AM
I recently had surgery to repair a hole in my retina. Before the surgery I was hearing some pretty bad things, as everyone hears, before my impending appointment at the hospital. I called Co-op health wondering if they had something to help me through my impending surgery. They put me on to Calgary Vitrectomy equipment. They not only relieved my fears but supplied me with the equipment I needed. I can not even try to think of getting through this without their help. I breezed through the surgery and more importantly breezed through my recovery. The drive from the hospital to home was nearly impossible to do. Holding my head completely horizontal for 4 days would have been impossible. Thank you so very very much. The rental of their equipment was worth every penny. Again thank you. Annie Appleyard
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Annette & John said on Jan 13, 2016 1:00 AM
A huge thank you for the excellent service and advice you gave us when we rented the posturing devices with the attached face cradles after my husband's emergency surgery for retinal detachment. We really appreciated the fact you met us on a day that you were not opened. After 2 restless nights my husband was able to sleep more comfortably and safely. We were very grateful and will continue to highly recommend use of these aids to any we know recovering from eye surgery.
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Anita said on Dec 29, 2015 3:50 AM
We live in Edmonton and when I found out the recovery procedure of keeping face down for a week after my macular hole surgery I started looking for recovery equipment. I was shocked that the only place I could find was in Calgary! But the ladies at Vitrectomy Recovery rentals were so easy to deal with, they made the whole ordeal of renting from another city seamless and easy. I had my kit 2 days before surgery and I was glad I did rent it as it really helped make a horrible situation bearable! Debby and Kelly are well organized and run a great business with good communication! Thanks again!
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Ingrid and Mike Brunner said on Nov 20, 2015 7:37 AM
We never imagined that Mike would require four surgeries! Your kindness, compassion, warm reception and advice helped us throughout this experience and will always be remembered! We will continue to sing your praises and strongly recommend your services to others in need. Our heartfelt thanks to you Debby and Keli ❤️
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Rita Pearson said on Nov 19, 2015 9:46 PM
My husband had emergency retinol surgery in September and we were given the brochure for this equipment and must say how very pleased we were to have this equipment during his recovery. Made his time more comfortable and bearable. Would also like to thank Debbie for good customer service. Thank you.
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Addie Ressler said on Oct 5, 2015 0:45 AM
My husband, Wayne had an emergency vitrectomy surgery at the end of August. We had no idea of what would be involved with this procedure. The nurse at he eye clinic gave us a brochure about renting the recovery equipment. We were able to pick up the equipment on a Saturday even though the office itself was closed and arrangements were made to pick it up at owner's daughter's home. We were also able to extend the rental from two weeks to three. Very accommodating people to work with and would recommend this business to anyone. Thank you for providing such good customer service!
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Deanna Lacasse/ Ricka Cutler said on Sep 9, 2015 10:56 PM
Rick had to have surgery for a detached retina June 2, 2015 when the doctor said he would have to keep his head parallel to the ground for a couple weeks Rick thought no big deal. Then thought about it a little more and said before he went into surgery maybe I better go rent the equipment package from Calgary Vitrectomy just in case... It was only minutes away from the hospital found it fairly easily (I'm not a big city driver). The girls were wonderful! they explain the use of all the equipment and it was all clean and the covers were spotless. They gave me directions back to the hospital and Rick was out. Because he was not supposed to change elevation to much in the first 24 hours they let him stay in the hospital overnight ( It is actually only day surgery! - very quick!) So I brought in the bed equipment for him. In the morning he said he was thankful that we rented the equipment he would have never made it throught the night without it! Travelling back to BC, he used a piece of the equipment inthe car for his head to rest on. When we were home we set up the chair in the living room and there it sat for 4 weeks! On our scheduled visit for the eye back in Calgary we dropped off the equipment - the girls were so nice - we thought we had only used the equipment for 3 weeks so we paid up the extra one week we hadn't paid for and left - they were both so friendly and understanding. We headed back - and then when we got home had a phone message that we actually had the equipmetn for 4 weeks and should owe for another week but that they would just waive it for us !!!! Excellent Service if necessary wouldn't hesitate to return. Awesome girls - can't say enough !!! Thank you again for all your help !!
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Ingrid said on Sep 9, 2015 7:06 AM
A huge thank you for the excellent service and advice you gave us recently when we rented all the necessary equipment after my husband's emergency surgery for retinal detachment. We so appreciated you agreeing to meet us on a day that you were not opened, allowing us to rent the much needed equipment promptly after my husband left the hospital. My husband was able to rest and sleep more comfortably, minimizing unnecessary movement and maximizing the healing process. We were very grateful and will continue to highly recommend use of these aids to all recovering from similar eye surgery.We have also forwarded your information brochure on to our medical clinic. Thank you and best regards, Ingrid and mike Brunner
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B&J - Fernie, BC said on Aug 21, 2015 2:25 AM
Just a Thank you for all your help while we dealt with eye surgery. I cannot say how grateful we were for the equipment and the help during the whole process. It is an overwhelming situation to find ones self and family in, and having the equipment was vital for a comfortable recovery. It made life better for the whole family. Thanks for the great service, equipment and support!
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S Brink said on Apr 26, 2015 11:45 PM
First and foremost I would like to thank Debbie for all your help in making a difficult and scary procedure into a bearable and compassionate experience.When I was told I needed to be facedown for 2 weeks after a vitrectomy operation I absolutely couldn't imagine how I could go through this "torture". My fears about the procedure itself were one thing but the way Debbie handled my concerns and reassured me, was more than anyone could ask. The equipment supplied made the experience bearable and the outcome a success. I had a scan 2 days ago and I couldn't believe my eyes-my retina had totally repaired itself, after 6 weeks of recovery. I knew the importance of keeping the head down from my Dr. for this operation to be a success but I didn't know at the time how effective it would be- the proof is in a picture and a picture is worth a thousand words. I cant imagine the outcome if I didn't have this equipment in my corner! All I can say is that, in my mind,it's worth it! Thanks again Debbie for all your help- I'm so happy about my outcome. Your service and professional manner exceeded my expectations. Much appreciated!!!!
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C&C said on Feb 7, 2015 1:51 AM
First of all I want to Thank Debbie for the compassion she has in Vitrectomy Equipment.If IT wasn't for the Doctors giving us her phamplet and us calling her up,I'm not sure I would have been at all comfortable for a week face down. From the moment we called and met her in NW Calgary she explained all the Recovery Equipment and told us to call once we got home if we had any questions at anytime. We were lucky we had to rent the equipment for only a week but all I can say is what a relief the equipment was. Please don't hesitate to call Debbie she was a life saver in Vitrectomy Recovery. Once again Thank-you! C&C
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Debbie L. said on Dec 21, 2014 5:31 AM
It was bad enough that I had to have emergency eye surgery for a detached retina, but when the surgeon told me I was going to have to be face down for the following 2 weeks, my first thought was "no way and my back is going to kill me". Thankfully he gave me a brochure for Calgary Vitrectomy. As soon as I got home I phoned and talked to Debbie. She was so pleasant and understanding and arranged to have the equipment delivered in a couple of hours. Debbie was very professional, set up the equipment and explained how to use it. As difficult as the recovery was, I don't know what I would have done without the equipment. It was an absolute godsend!! I would highly recommend the company for any one that requires face down recovery. Thanks so much!!
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John said on Apr 22, 2014 5:32 AM
Hello, I had the misfortune of having 2 separate retinal detachments at the same time. After my surgery, I was directed by my Doctor to keep my head down, look at the floor, for 8 - 10 days. Without the equipment I rented from Deb (Calgary Vitrectomy) I don't know how I would have managed. Renting the equipment from day 1, was the best decision I could made. Deb was most helpful and considerate. Thanks!
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Barb Wloka said on Feb 21, 2014 2:12 AM
My husband had emergency bilateral retinal detachment surgery. Almost unheard of. And a very stressful time for us both. The original prognosis was not good but, thanks in part to the wonderful equipment rented from Rick and Debbie, we now hope there will be some sight in the right eye at least. The head down position was dreadful and seemed impossible. My husband has also had 3 back surgeries and is scheduled for a 4th. Having the 3 pieces of apparatus meant he could move about among them and give his back a rest as each different piece positioned his muscles slightly differently - while always maintaining that all important head down position. Although not literally yet, we can now figuratively see light at the end of the tunnel! Thanks for the service (Rick came to our hotel room to set it all up for us) and understanding (Debbie was available and listened on the Sunday after the surgery - something I needed very much).
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Dean said on Feb 7, 2014 9:29 PM
Used their services for 16 days in November - made a "torture" scenario bearable!! I couldn't imagine face down without the aids. Super helpful people, very accommodating. Almost needed a 2nd bout of face down (Thankfully I didn't!) & they were ready to supply the equipment on short notice. Interesting to hear they have been thru it & are willing to share experiences / tips - very valuable. Thanks again!!
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Ray Hansen said on Nov 25, 2013 10:31 AM
I truly support all previous testimonials provided to Debbie and Rick on this page. From my experience, the two week period convalescing with my face down virtually 24/7 was much easier with the equipment from Calgary Vitrectomy Recovery. Without this support equipment, for instance walking around a little bit, it didn't take very long for my neck and upper back muscles to ache. This pain was quickly resolved as soon as I nestled back into the support equipment. Both Debbie and Rick are very knowledgeable about the issues recovering patients are going through. They are patient, encouraging and provide great equipment and customer service at a reasonable price. Thank you both very much!
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Andy Nagy said on Oct 20, 2013 5:04 AM
I recently had surgery for a detached retina. After surgery the doctor indicated that I would have to be face down with little head movement for one to two weeks. He recommended head support to maintain this position and gave us a Calgary Vitrectomy brochure. We rented all three supports and I am thankful we did. Without them it would have been next to impossible to hold the correct position and minimize head movement during the day or sleep at night. Also, without this equijpment you find out pretty quickly your head is heavy and neck + shoulder/back muscles become quite sore without the supports. Rick was excellent in explaining how to use the equipment, as well as, why it is important to maintain the correct position while minimizing movement. He had many good tips, gave us a better understanding of the surgery, healing process, and answered questions we didn't know we had.
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Marie Wong said on Sep 11, 2013 8:33 PM
When the surgeon said I would have to be face down for 17 days!!! after surgery for a macular hole even to sleep, I thought no way in the world could I ever do this. I received a brochure from the hospital for Calgary Vitrectomy and I can honestly say they are incredible, wonderful, patient people with products I could not have made it through those 17 days without. The equipment was esssential to making life bearable but the time and hints and suggestions that Debbie gave when she brought the equipment out were a Godsend! I wear glasses so being face down with them on seemed undoable until she suggested I roll up a towel so my glasses are not pressed into my face. So many other hints I cannot even mention without running out of room. Suffice it to say, they understand what we will be going through, have the necessary equipment to rent out but also are totally customer service focussed and were there when I called with questions. LOVE these people!!!! And the products too
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Krista Heiligers said on Sep 8, 2013 3:00 AM
Sooo thankful to Debby and all her help. We were dumbfounded when we found out my husband had a detached retina and that after surgery he would have to remain in a face down position for one to two weeks. (No reading or computer work) We were given the pamphlet for the Calgary Vitrectomy Recovery Equipment but I thought that because we were from Red Deer it wasn't really an option for us. I emailed them and got the most wonderful caring service. Debby arranged to meet us at our hotel the next morning before the surgery. She brought all the equipment and showed us how to use it. The tips for the sleeping position with the cutting board, socks and rolled towel were very helpful. The two way mirror along with the seated support worked great for watching T.V. Without the equipment it would have been a very long week and the healing process might not have been as successful. We didn't know if we were going to need it for the second week or not and it was a relief that we didn't have to make that call until after we had seen the doctor. As it turned out, we didn't need it anymore as the re-attachment went so well. I arranged with Debby for the return of the equipment at the doctor's office. I would like to send out a 10 thumbs up for this wonderful company, and Debby, for their great service. It made a very traumatic situation a lot more bearable. Thank you Debby! Krista & Marc
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Ruth said on Jul 27, 2013 5:04 AM
A big thanks to Debbie and her equipment. Although the equipment made a very difficult 2 week challenge workable, the best part was all her tips and ideas for coping. Essential and important coaching! Thank you!
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Ernie said on Apr 23, 2013 9:47 PM
When I first heard the words "Face down recovery" for 10 days I said "no way" I can do this. Sleep on my stomach... My wife read the brochure from the Doctor's office and checked it out online. She immediately called to book setup on my return home from surgery. The chair and mirror was a lifesaver. The first two nights home I slept on the chair until able to sleep on my stomach with the use of the sleeping support. The staff were very informative and commend the great service. I highly recommend equipment for "face down recovery" Thank you so much.....
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Geraldine Swierzy said on Mar 14, 2013 3:23 AM
Although I was fortunate not to need the equipment, having had it delivered - I cannot speak highly enough of this company and the professional way they delivered, patiently demonstrated - and finally came back to collect the unused equipment. I would use Calgary Vitrectomy again in a heartbeat, although I hope I don't have to!
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Marilyn Machuk said on Mar 7, 2013 6:49 PM
My sister recommended getting this equipment when I had my surgery done. She had both of her eyes done and used other equipment for her first surgery. The second time she used the recovery equipment from Calgary Vitrecomy and said it made her 'face down' time so much better. I don't live in Calgary so they sent the equipment to me and had it picked up when I was finished using it which made it so easy for me. With the chair, table top, and bed equipment I was able to change body positions and stay more comfortable. The face piece that fits on the table was great to use in the car especially on my way home from the hospital. The people at Calgary Vitrectomy were very kind and informative and I highly recommend getting equipment from them.
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Ron said on Jan 21, 2013 2:15 AM
The smartest thing we did after macular hole surgery was rent the recovery equipment from Calgary Vitrectomy. Their staff was very accommodating and informative. Renting this equipment definitely made the recovery time easier and the results successful. We are from out of the city so they delivered the equipment to our hotel room for immediate use after surgery. Thanks so much for the great service.
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Marnie said on Dec 28, 2012 0:36 AM
After three bouts of of having to rent this equipment last summer, I hope I never see these people again. :) Seriously, I don't know how I would have managed without the chair and bed support. I am "vertically challenged" and the equipment was adjusted each time for my height. I'm still not out of the woods but this equipment has made the procedures much more tolerable.
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Pat Kirby said on Nov 21, 2012 9:47 AM
I have no idea how I would have been successful in recovering from my macular hole surgery without the equipment provided by Calgary Vitrectomy. The service and advice I received from the company representative when he delivered the equipment was invaluable. My worse fear was not being able to sleep on my stomach for a week but with this equipment I did it! With only being able to watch television (no reading or computer use) the chair & mirror made it very tolerable. I could visit with friends & grandchildren with the use of the ingenious two-way mirror & the chair or table support. I am so grateful to Calgary Vitrectomy for their compassion & concern in ensuring this would be as positive experience as possible.
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